Cause Marketing Events draw attention and raise funds for a specific cause or charity. According to many sources, the majority of consumers who participated in a Cause Related Marketing program said it positively changed their behavior or perceptions towards the company or brand involved. So while you are giving back to the community that supports your business, you are also helping yourself through added exposure and sales. Cause Marketing is the classic win-win situation.
BEST PRACTICES from the experts– Offer a special or promotion, to get the foot traffic in the door. Market your event heavily- GET THE WORD OUT! And last thing, Offer a rain date alternative for any specials or promotions- the whole world is BUSY and weekends are taken. HAVE FUN and ENJOY THE PARTY!
SPREAD THE WORD–
Begin to market your event at least six weeks before its start date. You can use Bag Stuffers to get the word out, send e-mail blasts, talk it up on Facebook, Twitter and on your blog, hang signs in your windows or even run an ad. Ask your charity to advertise your event as well. And don’t forget to encourage customers to spread the word! You tell a friend who tells two friends who tells four more friends, etc. To make an even bigger splash, you might even want to get in on the latest marketing trend: Forehead Marketing. You cannot make don’t this stuff up – people are actually paid to walk around with an advertisement temporarily tattooed on their foreheads.
1.Your Theme: Giving! This event is planned around giving back. You pick the charity or organization. Your community benefits, local soup kitchen, battered women’s shelter, homeless pets, Wounded Warrior- there are many, many worthy organizations and charities out there.
Go with your heart, or pick two charities, or let your customers decide where you make a difference. Sometimes a cause picks you. Contact your vendors and see what they support.
2.Contact the organization. Once you decide what you will support, contact the organization. They may have suggestions, volunteers who will help. Ask for contacts within the press or media that will help get the word out for you.
3.Make your event stand out!!!
Go all out- from the minute you walk in the door to the last impression at your cash wrap, let’s make sure it is evident to all who enter that there is something special happening!
- If there is a ribbon color associated with your event- breast cancer, aids research, etc., place a huge bow in your cause’s color on the door of your store.
- Don’t forget to set the scene at the entrance- a sign on the door stating your event mission- “EVERYDAY is a GIFT, help us give the gift of…” You take it from there. State your intention of donating a portion of today’s sales, profits, etc. and which cause will benefit from the support of you and all those shopping today.
- It’s still a party- post happy sayings, blessings and phrases of giving throughout your store.
- Snap photos of your guests for Facebook.
Hint – Use the serving pieces, paper table ware and tools that you sell when serving your guests.
4.Music: and Drinks & Appetizers: You cannot have a gathering without food, drink and music. Make sure there are plenty of refreshments and the music is lively.
5.Give Away ideas:
- Samples of any product line you carry. Contact your sales rep or the vendor for additional samples for the special day.
- Reward every purchasing customer with a coupon for a future discount in your store
- Free service- monogramming, gift wrap, gift delivery, and engraving. What sets your store apart?
- Sell 6 chances for $5.00 to your prize drawings. Donate the $ to your cause.
- Go to local businesses with your cause and ask for prizes or monetary donations- give the business plenty of credit.
- Involve your shopping center or entire community to participate for donations.
- Gift cards to your store for their next stop in– ALWAYS promote a repeat visit
Think about the time of year- back to school, fall entertaining. Take your cue from your shopper’s wants and needs and promote accordingly.
7.Promotions – Promote items in the cause color, if appropriate- Pink for Breast Cancer, Red for Heart Association or Aids Research, etc.
- Promote gifts for every person on your list- birthdays, grads, and weddings. Group together products by interest, color, personal taste, and budget.
- Pull displays together by price point and by theme.
- Offer free gift wrap AND delivery with a minimum purchase. Think personalized, pampering service.
- Reward this buyer with ‘Buy More, Save More’ deals. Do you have a ‘frequent buyer’ program in your store?
- Give a discount on multiple buys and complementary items- Buy two regular priced items, receive a third free (equal or less value)
Buy two, get one free accomplishes two goals- You move product and your customers benefit from the great buys. You create a ‘customer for life’ with deals and legendary service.
8.Something extra special:
- Hold a silent auction of a collection or category in your store; add value by including a store gift card, a local gardening expert, or service related gift.
- Do an hourly drawing with either in store gift cards or services donated by local businesses- local spa, car wash, café, pet grooming.
- Offer valet parking, with the tips going toward your cause
9.Marketing- e-blasts, on your fb page, flyers, or paper invitations.
- Start by posting your upcoming event plans on your store’s Facebook page and homepage of your website
- Create buzz by asking your customers what their favorite cause is- use fb to start the conversation.
- Create event flyers and insert them into every customer’s bag at purchase for two weeks minimum before the event.
- Send an e-mail blast to your customer base inviting them to the event with a special offer for them and a friend (Great word of mouth advertising and you could double your traffic.)
- Ask them to print the email and bring to the event or mention the invitation to be eligible for a special discount, treat, gift, etc. This allows you to track the effectiveness of your emarketing.
- Post your event on Community Bulletin Board and your local hot spots
- Local Coffee Shops
- Local Restaurants
- Local food markets
- Kid’s gyms & karate schools- anywhere the lady of the house is sure to see your advertisement.
- Invite the local media to your event
- Phone your BEST customers a week before the event and extend a personal invitation to these special buyers.
Don’t forget the everyday gift giving needs that we all must buy for- birthdays, births, showers, and weddings. These occasions are ‘recession proof’. Be ready with your ‘silent sales person’ – the beautiful displays you put together.
10.Set your event apart:
- If your store gift wraps, be sure you are ready with gift appropriate wrapping paper for all the possibilities. Think about offering free gift wrap on event day. Or free with a minimum purchase.
As you fill in your promotional calendar for the rest of the year and beyond, be sure and pencil in a few Cause Marketing events. Remember: Your good deeds are good for your business. ENJOY THE PARTY!!!! SHOW YOUR CUSTOMERS HOW MUCH YOU LOVE AND APPRECIATE THEM!!!